• Check-in   : 3 pm ~ 10 pm
• Check-out : by 11 am
• Breakfast is served between 8:00 am and 10:00 am.

• Please let us know in case of late check-in (after 22:00 pm) or early check-out (before 8:00 am).
• We can hold your bags and luggage before check-in or after check-out upon request.

• A pick-up/drop-off service (from/to a nearby airport shuttle stop or a nearby subway station; free of charge)
• Washing Machine (10:00 am – 21:00 pm; free of charge, No exceptions apply)

• Puzzle exhibits are all around inside the building, and puzzles are available to do. (free of charge)
• We provide maps and tourist information, and we also buy transportation and concert/tourism tickets upon request.

• In accordance of law, PuzzleStay can only accommodate foreign tourists and visitors.
• PuzzleStay asks all guests to show their passports.
• PuzzleStay is smoking-free, and pet-free. (Smoking/Pets are not allowed)
• No cooking is permitted, but food delivery is allowed.
• Security cameras are operating in the common areas.
• Use of Candles, burners, or other fire equipments is not allowed in the bedrooms.
• Please be considerate of the other guests by reducing noise at night.
• You are required to return an entrance key and a room key when checking out. We will charge $10(USD)(KRW 10,000) for the lost keys.

Being located in the village of “Energy Independence”, PuzzleStay takes a great pride in efforts to save our precious resources – electricity and water – by installing solar panels and rainfall storing/recycling systems.  Please join us in this effort by turning off unnecessary use of air-conditioner, heater and lamps.  We appreciate your cooperation!

This is under construction!

Reservation through our PuzzleStay website

• Upon receiving your request for reservation, an automated email will be sent to confirm the receipt of your request to the email address that you have provided upon on-line reservation.
• If you want to pay in cash on arrival, you can select ‘Cash on Arrival’. But we need to get deposit for one night to confirm your reservation. The deposit payment for reservation is to be made only through PayPal. Please use our email (puzzlestay@gmail.com) when you make a payment at PayPal and complete the payment within 48 hours of receiving the receipt email. The reservation will be cancelled when the payment is not made on time.
• Please note that the payment for reservation through our PuzzleStay website can be made only through PayPal. Once your payment is processed, we will send you a separate email to confirm your reservation.
• In case that you want additional stays on site, please check with us in advance for room availability and payment methods.
• Cash payment is allowed for additional charges that are made after arrival.

Cancellation

• For a full refund, cancellation must be made 7 days prior to check-in time.
• 50% of refund will be issued if cancellation is made 4-6 days prior to check-in time.
• No refund is allowed if cancellation is made 3 days prior to check-in time.

Valuables

• PuzzleStay is equipped with CCTVs in the public areas for security reasons. In the meantime, please consider storing all the valuables and belongings in a personal vault in the bedroom.
• PuzzleStay will not be responsible for any lost items.

Compensation for Damage

• Guests are liable for any damages on any properties and amenities caused by them and are required to pay compensation.
• PuzzleStay has a right to ask any guests with inappropriate behaviors to leave when they are considered to be harmful and disturbing to other guests and host.